Up to 30% OFF on Our Clearance Sale!

Privacy Policy

Last Updated: [April 2025]

At TIGOLDLUX, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

By using our website (www.tigoldlux.com), you agree to the terms outlined in this policy.

🔐 1. What Information Do We Collect?

When you shop with us, we may collect the following types of information:

➤ Personal Details

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address

➤ Order Information

  • Purchase history
  • Payment details (processed securely through third-party providers)

➤ Website Usage Data

  • IP address
  • Browser type and device
  • Pages visited and time spent on our site
  • Referring site or marketing source

We may also collect information through cookies and similar technologies to personalize your experience and improve our services.

🛡️ 2. How Do We Use Your Information?

We use your data to:

  • Process and deliver your orders
  • Send order updates and confirmations
  • Provide customer service and respond to inquiries
  • Personalize your shopping experience
  • Improve website performance and design
  • Send marketing communications (only if you’ve opted in)

We do not sell your personal information to third parties.

🤝 3. Sharing Your Information

We may share your data with:

  • Trusted service providers, such as payment processors (e.g., Klarna, PayPal), couriers (e.g., DHL, FedEx), and email marketing platforms
  • Legal authorities, only when required by law

All third-party partners are carefully vetted and must adhere to strict data protection standards.

🍪 4. Cookies & Tracking

Our website uses cookies to:

  • Keep items in your cart
  • Remember login details (if selected)
  • Show relevant product recommendations
  • Analyze user behavior for better performance

You can manage cookie preferences in your browser settings.

💌 5. Marketing Communications

If you subscribe to our newsletter, we may occasionally email you about:

  • New arrivals and exclusive drops
  • Special offers and flash sales
  • Styling tips and trend inspiration

You can unsubscribe at any time using the link at the bottom of any email or by contacting us directly.

🧾 6. Your Rights

As a customer, you have the right to:

  • Access the personal data we hold about you
  • Request correction of incorrect data
  • Request deletion of your data (except for order history required by law)
  • Object to or restrict certain data uses
  • Withdraw marketing consent at any time

To make a request, email: privacy@tigoldlux.com

🌍 7. International Customers

TIGOLDLUX is based in Nigeria, but we ship globally. By placing an order from outside Nigeria, you consent to the transfer of your data to our servers and partners as required to fulfill your order.

🧷 8. Data Security

We take data security seriously. Our website uses SSL encryption, and all transactions are processed via secure third-party gateways. Access to customer information is limited to authorized staff only.

📝 9. Changes to This Policy

This Privacy Policy may be updated from time to time. We’ll notify you via email or website notices if any significant changes are made.

📫 10. Contact Us

If you have any questions about this Privacy Policy or your data, please reach out:

TIGOLDLUX is committed to building trust with every transaction — and that begins with respecting your privacy, always.